EVERYTHING YOU NEED TO KNOW ABOUT KRUDO, OUR PRODUCTS, AND ORDERING

FREQUENTLY ASKED QUESTIONS

Got any questions?

Find answers to the most common questions about our products, ordering and delivery.

STORE INFO

What are your hours of operation?

Monday – Thursday: 8:30 AM – 6:30 PM

Friday: 8:30 AM – 3:30 PM

Saturday: Closed

Sunday: 10:00 AM – 5:00 PM

Where are you located?

We are located at 17092 W Dixie Hwy, North Miami Beach, FL 33160.

How can I contact you?

You can reach us by email at sales@krudofish.com or by phone at 786-440-5483. You're also welcome to stop by our store during business hours.

Managing Your Order

How do I add or change something in my order?

Please call our store directly as soon as possible after placing your order. Our team will be happy to assist you and make any changes before preparation begins.

How do I cancel an order?

To cancel, please call our store as soon as possible. Please note that same-day orders cannot be canceled, as preparation begins shortly after the order is placed.

When should I place my Friday order?

Please place your Friday order before Thursday at 5:00 PM. Due to high order volume, we are unable to accept new orders on Fridays. In-store shopping is always available. We appreciate your understanding.

DELIVERY & PICKUP

Do you deliver?

Yes! We deliver to all of South Florida using our own refrigerated trucks to ensure your order arrives fresh. We also offer Nationwide shipping for selected items, toggle the button on the top of the screen to change to nationwide shipping

Where is my delivery, and when will it arrive?

Once your order has been prepared and leaves our store, you will receive a text message notification with a precise estimated arrival time so you always know when to expect it.

How much is the delivery fee?

Delivery fees are calculated at checkout. Once you enter your delivery address, the system will automatically determine the fee based on your location.

Can I pick up my order?

Yes! When placing your order online, simply select the pickup option and choose your preferred date and time at checkout. Pickup is always free.

PRODUCTS & QUALITY

What is the soup of the day?

Our soup of the day is updated every morning on our website. You can find it listed under the "Soup of the Day" category in our online menu.

Are you Kosher?

Yes, we are Kosher certified by Kosher Miami. All of our products are also Parve.

What makes you different from other fish markets?

We source our fish exclusively from the highest-quality and most trusted fisheries in the world. We receive fresh deliveries daily, which means our fish is never frozen. Visit our raw fish menu to explore each item's origin, how it was raised, and more.

When do you prepare the food?

We prepare all food right before your scheduled delivery or pickup time so you can enjoy the freshest meal possible.

Do you offer catering?

Yes! We offer an extensive catering menu suitable for any occasion. Visit our catering page or contact us directly to learn more.