Accessibility Statement

Krudo Fish Market is committed to ensuring digital accessibility for people with disabilities. We believe everyone should be able to browse our fish market, build a platter, and place an order online with the same ease. We are continually improving the user experience for everyone and applying the relevant accessibility standards to help users with a wide range of disabilities use krudofish.com effectively.

Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we aim to meet the requirements of the Americans with Disabilities Act (ADA).

These guidelines explain how to make web content more accessible to people with visual, auditory, physical, speech, cognitive, and neurological disabilities. We acknowledge that some areas of our website may not yet achieve full conformance, and we are actively working to identify and address them.

Krudo Fish Market uses the Accessibly App, which provides an on-site toolbar with the following tools. You can open it at any time using the accessibility icon on any page.

Visual adjustments

• Bigger text — increase text size up to 3x for easier reading (WCAG 2.1 / 1.4.4)
• Bigger cursor — enlarged cursor for easier tracking and navigation
• Invert colors — reverses site colors; the higher contrast helps people with decreased vision read the site more comfortably
• Tweak contrast — manually increase or decrease the contrast of the site (WCAG 2.1 / 1.4.6)
• Tweak brightness — make the site brighter or darker to suit your vision and environment (WCAG 2.1 / 1.4.6)
• Grayscale — display the site in shades of gray, which benefits some users with visual impairment (WCAG 2.1 / 1.4.6)
• Hide images — remove images to reduce visual noise and improve readability

Reading and navigation aids

• Reading line — adds a guide line that helps you follow text across the page
• Reading mask — masks the page around the line you are reading to isolate it and improve focus
• Readable fonts — converts site typography to a highly legible font (Helvetica)
• Dyslexia-friendly fonts — alternative typography designed for readers with dyslexia
• Highlight links — makes links more prominent and easier to find
• Page structure — simplified layout options for easier navigation

Assistive technology support

• Keyboard navigation — support for standard keyboard controls (Tab, Shift+Tab, and Enter). We continue to test and improve keyboard operability across the site.
• Alt text for images — where an image description has not been written manually, the app can generate one automatically. We are also reviewing and writing image descriptions ourselves.
• Tooltips — written descriptions attached to images (WCAG 2.1 / 2.5.3)
• Read page aloud — text-to-speech that reads page content out loud
• Stop animations — pauses motion content for users with vestibular disorders or motion sensitivity

If any part of krudofish.com is difficult for you to use, you do not have to complete your order online. We are happy to help you directly:

• Call us at (786) 440-5483 — our team can take your full order over the phone, including custom cuts, platters, and delivery or pickup arrangements
• Email us at sales@krudofish.com — send us what you need and we will build the order for you
• Visit us in person at 17092 W Dixie Hwy, North Miami Beach, FL 33160

There is no difference in pricing, selection, or service when you order through any of these channels.

Despite our ongoing efforts, some limitations may remain. In particular:

• Content supplied by third parties or embedded services may not be fully accessible and is not always within our direct control
• User-generated content, such as customer reviews, may not include descriptive text
• Some older pages and documents may not yet meet our current standards

We are working to improve these areas and welcome reports that help us prioritize.

Your feedback matters to us. If you encounter a barrier on krudofish.com, or have a suggestion for how we can improve, please tell us — it helps us fix real problems for real customers.

• Email: sales@krudofish.com
• Phone: (786) 440-5483
• Mail: Krudo Fish Market, 17092 W Dixie Hwy, North Miami Beach, FL 33160

When reporting an issue, it helps to include the page address, a short description of the problem, and the browser or assistive technology you were using. We aim to respond to accessibility feedback within 3 business days.

The accessibility features on this website are provided through the Accessibly App, which uses HTML, CSS, JavaScript, and supporting frameworks to deliver its tools. Our implementation strives to be compatible with major screen readers and assistive technologies.

If you experience a problem with the accessibility toolbar itself, you may also contact the app provider directly at hello@accessiblyapp.com; they respond within 3 business days.

We cannot control or correct accessibility problems on third-party websites we link to, but please let us know if you have difficulty with any of them so we can pass the information along to those site owners. You may also wish to contact those third parties directly.

While we strive to adhere to WCAG 2.1 Level AA and to provide accessible content, we cannot guarantee that every part of this website will be accessible to every user in all circumstances, on all devices, or with all assistive technologies. This website and its accessibility features are provided on an "as is" basis, without representations or warranties of any kind, express or implied.

We are committed to addressing accessibility barriers in good faith and as promptly as we reasonably can, but we cannot guarantee immediate resolution in every case.

If you have questions about our accessibility efforts, or you encounter any barrier while using krudofish.com, please contact us:

Krudo Fish Market
17092 W Dixie Hwy, North Miami Beach, FL 33160

Phone: (786) 440-5483
Email: sales@krudofish.com